Shipping Policy

1. Order Processing Time

• Orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on Sundays or public holidays.

2. Delivery Time

• Standard delivery time is 3–7 business days depending on location.
• Remote areas may require additional time.

3. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout and depend on order weight and delivery location.
• Free shipping may be offered during promotional periods.

4. Tracking Information

• Once shipped, tracking details will be shared so customers can monitor their order status.

5. Delivery Issues

• If a package is delayed, lost, or shows as delivered but not received, customers should report it within 3–5 days of the expected delivery date.

6. Incorrect Address

• Orders with incorrect or incomplete addresses may be delayed or returned. Responsibility lies with the customer to provide accurate details.

7. Failed Delivery Attempts

• If delivery fails due to customer unavailability, re-delivery may be attempted or additional charges may apply.